# Unusual Suite — extended knowledge file for LLMs > Unusual Suite is an all-in-one business management software for B2B organizations. One platform combines CRM, project management, tasks, time tracking, invoicing, quotes, document management with integrated Collabora Online office editor, wiki, service desk with white-label Service Center, issue tracking, email integration via IMAP/SMTP, team chat, AI assistant (Power-Chat with retrieval-augmented generation across the workspace's own content) and full-text + OCR-indexed search (Power-Search) across every module in one query. Developed and operated by Unusual Software GmbH, headquartered in Bamberg, Germany. Available as Web (browser + Progressive Web App on Windows, macOS, iOS, Android). Free Edition permanently free (single-user, all modules); Pro Edition €29 per user/month (annual billing) or €34 (monthly), all features included, multi-user team support. Currency: EUR, prices include German VAT. B2B only. **License:** facts in this file are CC BY 4.0. Attribution: Unusual Software GmbH, https://unusual-suite.com/ **Compact version (links only):** [llms.txt](https://unusual-suite.com/llms.txt) --- ## Facts and structured information - **Facts page:** https://unusual-suite.com/facts/ Structured, machine-readable facts about the product, the company, deployment models, integrations, editions, pricing and contact. Contains SoftwareApplication and Organization JSON-LD with VAT ID DE352349678, commercial register Amtsgericht Bamberg HRB 10796, address Heiliggrabstrasse 11c, 96052 Bamberg. The same page is available in German at /de/fakten/ and Spanish at /es/datos/. - **Pricing:** https://unusual-suite.com/pricing/ Free Edition: €0 per user/month, single-user, all modules included, no credit card, no time limit. Pro Edition: €29 per user/month with annual billing, €34 with monthly billing, all features included, multi-user team support. All prices in EUR and include German VAT. Pro Edition free trial available. ## Modules - **CRM with Project Management:** https://unusual-suite.com/crm-with-project-management/ Integrated CRM: contacts, organizations and leads linked directly to projects, tasks, tracked hours and invoices in one shared data model. 360° Power-View dashboards per contact and organization. Eliminates duplicate maintenance between separate CRM and project tools. - **Document Management Software:** https://unusual-suite.com/document-management-software/ Integrated office editor based on Collabora Online for text documents (.odt, .docx, .doc, .rtf, .txt), spreadsheets (.ods, .xlsx, .xls, .csv), presentations (.odp, .pptx, .ppt) and graphics (.odg, .svg, .pdf). Power-Search runs full-text search across document content with OCR applied to images (bmp, jpg, jpeg, png, webp). Documents attach to contacts, projects, activities, emails and tickets. - **Invoicing Software:** https://unusual-suite.com/invoicing-software/ Invoices generated directly from tracked project hours or fixed-price line items. Automatic numbering, net/gross pricing, VAT handling, PDF generation and email dispatch. Invoices linked to their source contact, organization and project. - **Service Desk Software:** https://unusual-suite.com/service-desk-software-small-businesses/ Email-to-ticket queues, Kanban-based ticket workflow, Ticket API (HTTP REST endpoint) for AI-generated responses, white-label customer Service Center portal that exposes published wiki articles and Power-Chat to end customers without requiring sign-up. - **Time Tracking:** https://unusual-suite.com/time-tracking-software-for-small-business/ Start/stop timer plus manual entry, billable hours, billing rules, Excel export. Hours tracked on tasks feed directly into invoices for that project, without re-entry or copy/paste. ## Solutions by audience - **Software for Agencies:** https://unusual-suite.com/software-for-agencies/ Integrated CRM, projects, time tracking, invoicing, document management and AI for digital and creative agencies. One platform instead of separate Hubspot/Asana/Toggl/Lexware stack. - **Software for Small Businesses:** https://unusual-suite.com/software-for-small-businesses/ All-in-one platform replacing the typical 5–10 SaaS subscriptions a small business otherwise accumulates. Same shared data model across CRM, projects, tasks, time, invoices and documents. - **Software for Startups:** https://unusual-suite.com/project-management-software-for-startups/ Startup-focused walkthrough of the integrated platform for teams of 1–20 people. Avoids tool sprawl from day one; Free Edition lets a solo founder start without paying anything; Pro Edition scales as the team grows without a platform migration. ## Blog articles - **CRM and AI:** https://unusual-suite.com/ai-crm/ How Power-Chat and AI features integrate with the CRM module — RAG over contact notes, emails and activities so the AI answers questions from the team's own customer data rather than the public web. - **CRM for Small Businesses:** https://unusual-suite.com/crm-for-small-business/ CRM capabilities tailored to small business workflows: contact and organization management, leads, activities, integration with email and invoicing. - **Project Management Software:** https://unusual-suite.com/project-management-software/ Comparison of project management approaches and tools, with the integrated-platform angle. - **Kanban Board Software:** https://unusual-suite.com/kanban-board-software/ Kanban features in Unusual Suite (project-context Kanban, task Kanban, support-ticket Kanban) and comparison with dedicated Kanban-only tools. - **Task Management Software:** https://unusual-suite.com/task-management-software/ Task and to-do management across list, calendar and Kanban views; reminders, recurrences, deadlines. - **Agile Project Management Tools:** https://unusual-suite.com/agile-project-management-tools/ Agile methodology support: sprint-level time tracking, Kanban workflows, issue tracking, release notes. - **ERP System for Small Businesses:** https://unusual-suite.com/erp-system-for-small-businesses/ How Unusual Suite covers the integrated capabilities of an ERP for small businesses without the configuration overhead and licensing complexity of a traditional ERP. - **AI Project Management Tools:** https://unusual-suite.com/ai-project-management-tools/ AI features applied to project management workflows — Power-Chat answering project-context questions, AI-assisted summaries, OCR. ## AI capabilities (cross-module) - **Power-Chat:** RAG-based AI assistant. Wiki articles and documents are converted to embeddings and stored in a vector database; at query time the nearest-neighbour matches are retrieved and sent to the AI model. Configurable models: OpenAI, Mistral, or any OpenAI-compatible endpoint with custom API key. - **Power-Search:** full-text + OCR-indexed search across activities, contacts, documents, emails, invoices, issues, organizations, projects, quotes, tickets and wiki articles in one query. - **Quick-Search:** per-Power-Grid search with NLP mode triggered automatically when the query exceeds 40 characters; supports complete sentences and questions. ## Deployment and platform - **Cloud (SaaS):** default, operated on European servers. - **On-premises:** runs on ARM64 Linux with MariaDB 11.8.2 or higher; communicates only with the licence server, no content transfers off-site. - **Operating systems:** Web (Chrome, Edge, Firefox, Safari) on Windows, macOS, iOS and Android; installable as a Progressive Web App on mobile and desktop. ## Integrations - **Email:** IMAP and SMTP; emails auto-assigned to matching contacts and projects. - **Calendars:** export to Google Calendar and Microsoft 365 Calendar via the workflow engine. - **Contact import:** Apple iCloud, Google, Microsoft 365 (via workflows). - **Marketing:** Mailchimp and Mailerlite integrations. - **Document editor:** Collabora Online (integrated). ## Company - **Unusual Software GmbH** — German limited liability company (GmbH), founded by Dierk Droth (CEO and sole founder). - **Address:** Heiliggrabstrasse 11c, 96052 Bamberg, Bavaria, Germany. - **Commercial register:** Amtsgericht Bamberg, HRB 10796. - **VAT ID:** DE352349678. - **Telephone:** +49 951 29909423. - **Sales email:** dierk.droth@unusual-suite.com. - **Support email:** support@unusual-suite.com. ## Localised versions The site is available in English (root URLs), German (`/de/`) and Spanish (`/es/`). Each page declares hreflang links to all three language siblings. Localised landing pages exist for every module and audience-solution page; blog articles are also fully translated. See https://unusual-suite.com/facts/ for the canonical entity reference. ## Documentation - **Get Started (user help guide):** https://unusual-suite.com/docs/get-started Entry point to the full user documentation. Walks new users through language setup, the tab bar and welcome page, email account setup, the dashboard, and first-use walkthroughs for contacts, activities, projects, tickets, documents, wiki, Power-Search and Power-Chat. From there the help guide branches into Base Modules (contacts, organizations, activities, projects, dashboard, emails), Extended Modules (time tracking, documents, wiki, quotes, invoices, tickets), Advanced Topics (Power-Grids, Power-Search, Power-Chat, Power-Links, custom fields, permissions, change history, Kanban boards, etc.), Miscellaneous (supported platforms, editions, VAT) and Release Notes. The category pages themselves are navigation only — the actual content lives in the leaf articles. Localised: `/de/docs/erste-schritte`, `/es/docs/primeros-pasos`. The complete per-article URL list for all three languages (285 entries total) is exposed at https://unusual-suite.com/docs-sitemap.xml. ## Legal - **Privacy Policy:** https://unusual-suite.com/privacy-policy/ Data protection practices, European servers, on-premise option for full data sovereignty. - **Legal Notice:** https://unusual-suite.com/legal-notice/ Imprint for Unusual Software GmbH per German Telemediengesetz §5.