Privacy Policy
This privacy policy (“Privacy Policy”) applies to Unusual Software GmbH. and its relevant subsidiaries (“Unusual Software,” “we,” or “us”). Unusual Software engages in selling standard Software (the “Unusual Suite”) to business clients. Unless otherwise stated, Unusual Software is the controller of the personal information collected pursuant to this statement.
Our Services are intended for use by corporate customers. If our Services are provided to you through a Unusual Software customer, that customer is the controller of your personal data and you should contact that customer with any questions or requests about your personal data. Unusual Software is not responsible for the privacy or security practices of our customers, which may deviate from this Privacy Policy.
Definitions of the terms used can be found in Art. 4 General Data Protection Regulation (GDPR).
1. Scope of Application
This Privacy Policy applies to personal data for which Unusual Software is responsible, which (among other things) may include:
- data collected through the websites, mobile applications, marketplaces, developer portals, social media sites (collectively, our “Digital Properties”) operated by us;
- data collected in a manner where we post a direct link to this Privacy Policy, such as. e.g., in connection with digital communications, paper forms, in-person interactions (which may include marketing and outreach activities such as surveys, contests, promotions, sweepstakes, conferences, webinars and events);
- data collected about individuals who engage in business transactions with us.
This Privacy Policy does not apply to data that Unusual Software processes on behalf of its customers.
2. Amendments and updates
We reserve the right to update this Policy to reflect changes in legal, regulatory, and operational requirements, our practices, or other factors. Please check this Privacy Statement for updates periodically. If any of these changes are not acceptable to you, discontinue your interaction with us. If required by applicable law, we will notify you of any changes to this Privacy Policy by posting an update on our website or by other appropriate means.
3. legal basis for the processing of personal data
3.1 Insofar as we obtain the consent of the data subject for processing operations involving personal data, Art. 6 (1) (a) EU General Data Protection Regulation (GDPR) serves as the legal basis.
3.2 When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 (1) (b) GDPR serves as the legal basis. This also applies to processing operations that are necessary for the performance of pre-contractual measures.
3.3 Insofar as processing of personal data is necessary for the fulfillment of a legal obligation to which our company is subject, Art. 6 (1) © GDPR serves as the legal basis.
3.4 in the event that vital interests of the data subject or another natural person make processing of personal data necessary, Art. 6 (1) (d) GDPR serves as the legal basis.
3.5 If processing is necessary to protect a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not override the first-mentioned interest, Art. 6 (1) f DSGVO serves as the legal basis for such processing.
4. Personal data types
The types of personal information we collect may include:
- identifiers, such as names, mailing addresses, online identifiers, instant messaging IDs, IP-addresses, email addresses, account or user names, phone numbers and social media identifiers (Twitter handle, Instagram name, etc.);
- Customer data, such as credit card and payment information or creditworthiness;
- Internet or other electronic network activity and device information, such as browsing history, search history, device data, location, and other information regarding your interactions with our digital properties, using cookies or other tracking tools as applicable;
- Professional or employment-related information, such as company name, company website, or business address;
- Conclusions drawn from the information collected by us.
5. Data sources
We collect data about you and your interaction with us in a variety of forms.
5.1 Data that you provide to us directly. We collect the data that you provide directly to us, when you register and communicate directly with us through our digital properties, or when you participate in our marketing and outreach activities (surveys, promotions, etc).
5.2 Automatically collected information or information derived from your interactions with us. We may collect technical data about your interactions with our digital property (e.g. IP address, browsing preferences, shopping cart and purchase history) via an automatic processes. For more information, see Section 9 (“Cookies and Tracking Technologies”).
5.3 Data from Public Sources. We may collect information from government agencies from which public records are obtained, as well as information you submit in public forums, including information made publicly available on social media.
5.4 Data from third parties. We may receive information about you from other third parties, such as third-party services, telephone companies, authentication service providers, data brokers, and social media (including widgets related to such networks, such as the Facebook Like button). Your interactions with these social media features are governed by the privacy policies of the companies that provide them.
5.5 We may combine and use or disclose information obtained from the various sources described in this Privacy Policy for the purposes set forth below.
6. Data storage and data security
6.1 To protect your personal data, Unusual Software has taken measures that comply with data protection law and the state of the art in the software industry. These measures are continuously reviewed and adjusted if necessary. The aim is to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, unauthorised disclosure or unauthorised access by third parties.
6.2 We only store your personal data to the extent necessary to fulfil the purpose for which it was collected. The storage period depends on the legal requirements and the duration of the contractual relationship. If we no longer need your personal data to fulfil the respective purpose, we will anonymize and/or delete it within the framework of the legal regulations.
6.3 The data of the web application is regularly backed up. The backed up data is encrypted, transferred to the server of the data processor and stored there. After deletion of data from the web application, it remains in the backup database for another six months. Sole purpose of the backup system is to ensure the availability and recoverability of the web application. Individual personal data cannot be retrieved from the data set stored in the backup.
7. Data processing
Unusual Software collects your personal data, in order to be able to:
7.1 enable interactions and provide you with our Services. We may especially use your personal data to create, maintain, customize, administer and secure your account; provide you with access to the Sites and the Services; enter into, administer and perform our contract with you; provide, operate, maintain, improve and promote the Sites and Services; process your requests; send you information, including purchase confirmations and invoices and diagnose, repair and track service and quality issues;
7.2 For our own business purposes, we may use your personal data to evaluate the use and performance of programs and technologies related to interactions with us; conduct customer satisfaction surveys; conduct internal research for technology development and demonstration and devise new services; perform credit and payment collection, accounting and other similar business activities; and maintain proper business and other relevant records.
7.3 For legal, security, or other reasons, we may use your personal data to comply with legal requirements; establish, assert, or defend legal claims we have against you or jointly enforce with you; protect the security and integrity of our digital property; monitor compliance with applicable terms of use; and detect, prevent, and respond to security incidents or other malicious, fraudulent, or illegal activity to the extent permitted by law.
7.4 Consent: We may use your personal data for any other purpose for which you have given your consent.
7.5 Marketing: Unusual Software would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. If you are no longer willing to be contacted for marketing purposes, click the link at the end of any newsletter you may have received.
8. Data sharing
We may share your personal data with:
- Affiliated companies and subsidiaries within our group of companies;
- Service providers that work on our behalf (e.g., IT vendors, data analytics companies, and marketing vendors) or assist us in fulfilling your orders (e.g., credit card and other payment processors), providing them only with the information they need to perform their services. These companies are contractually prohibited from using or disclosing this information for their own purposes, except at our direction in the course of providing the service or with your consent;
- Other third parties, if you instruct them to do so or if they are necessary to complete transactions;
- Distributors so that they may provide you with information about our Services. We require our channel partners to provide an opt-out option in their communications with you. If you opt out, you will not receive any future communications from our channel partner;
- For legal and security purposes, to respond to lawful requests from law enforcement or other government agencies in accordance with our Government Data Request Policy and as otherwise required by law;
- with your consent or with legitimate interest according to Art. 6 (1) f GDPR with any other third party;
- Anonymized or aggregated to third parties as permitted by law.
9. Cookies and tracking technologies
9.1 On the basis of Article 6 (1) (f) GDPR, we use tracking technologies in order to be able to ensure the tailor-made configuration and continuous optimisation of our services. We also use tracking measures to statistically record the usage of our services and to evaluate them for the purpose of optimising your user experience. These interests are considered necessary in the sense of the aforementioned provision.
The logic used for this purpose records the overall user behaviour, i.e. the behaviour of an average user of our services. The retained data packets contain a number which could theoretically be indirectly assigned to the email addresses of individual licence users, although such an assignment is not actively made by us. Data is neither stored on nor retrieved from user devices and is stored exclusively on the Unusual Suite data servers.
9.2 Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
9.3 We may use cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in;
- Understanding how you use our website;
9.4 The types of cookies used by Universal Software are:
- Functionality – Unusual Software uses cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and what location you are in. A mix of first-party and third-party cookies may be used.
- Advertising – Unusual Software uses cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Unusual Software may sometimes share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
9.5 You can set your browser not to accept cookies. However, in a few cases, some of our website features may not function as a result. You also have the ability to choose whether you consent to the use and further processing of data collected through non-essential cookies when you first visit the Unusual Software website. You can update your decision at any time by clicking on the “Cookie Settings” link in the bottom of each of our web pages.
10. Data protection rights
Unusual Software would like to ensure you are fully aware of all of your data protection rights. Every customer has the right:
- pursuant to Art. 15 GDPR to request information about the type and scope of the personal data collected by us, in particular its processing, planned storage period, continued existence and its disclosure;
- pursuant to Art. 16 GDPR, to demand without delay the rectification of inaccurate or incomplete personal data stored by us;.
- pursuant to Art. 17 GDPR, to request the erasure of your personal data stored by us, unless the processing is necessary for exercising the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the assertion, exercise or defense of legal claims; or alternatively, pursuant to Art. 18 GDPR, to request restriction of the processing of the data;
- pursuant to Art. 20 GDPR, to receive the personal data and request its transfer to other data controllers.
- Pursuant to Art. 7 (3) GDPR, to revoke your consent at any time. This has the consequence that we may no longer continue the data processing based on this consent for the future;
- complain to a supervisory authority in accordance with Art. 77 GDPR. As a rule, you can contact the supervisory authority for this purpose.
Right of objection
If your personal data is processed on the basis of legitimate interests pursuant to Art. 6 (1) (f) GDPR, you have the right to object to the processing of your personal data pursuant to Art. 21 GDPR,
provided that there are grounds for doing so that arise from your particular situation or if the objection is directed against direct marketing. In the latter case, you have a general right of objection, which is implemented by us without specifying a particular situation. If you would like to exercise your right of revocation or objection, it is sufficient to send an e‑mail to dierk.droth@unusual-suite.com.
11. Processing of personal data from children
Our websites and services are not directed to children, and we do not knowingly collect corresponding personal information. If you are a parent or guardian of a minor child and believe that the child has provided us with personal information online, please contact us at the details given under section 12.
12. Contact details
Data protection officer in terms of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is
Dierk Droth
Heiliggrabstrasse 11c
96052 Bamberg
dierk.droth@unusual-suite.com
+49 951 299 094 23