Unusual Suite
- simple as possible

Learn more

Unusual Suite
- focus on what’s important

Unusu­al Suite pro­vides the most impor­tant fea­tures for your busi­ness in a sin­gle solu­tion.

Do away with com­plex and incom­pat­i­ble tool stacks. Focus on the fea­tures which are impor­tant to your busi­ness and leave aside edge cas­es. Enjoy the ben­e­fits of a con­sis­tent, no-non­sense user inter­face.

Stop wast­ing time, be effi­cient!

Make the most
- with the least amount of distraction

Unusu­al Suite con­nects your all data for a 360 degree view at your fin­ger tip. No need to cre­ate redun­dant data points. No need to orga­nize data in struc­tures like fold­ers or trees.

Usual tasks in an unusual way
- everything in one place

Projects

Projects

Man­age your projects, inter­nal and exter­nal project teams, activ­i­ties, mails, sales as well as doc­u­ments and notes asso­ci­at­ed with that project.

Power search

Power search

Run full-text, deep search queries on your com­plete data pool. Find match­es even in linked data like notes or doc­u­ments. Apply wild­cards and log­i­cal oper­a­tors to opti­mize your search results.

Documents

Man­age your doc­u­ments and link them to projects, con­tacts, orga­ni­za­tions, sup­port tick­ets or activ­i­ties. Run full-text search on the doc­u­ment con­tent.

Mails

Cre­ate, man­age, send and receive HTML and text mails. Con­tact data is com­piled by pars­ing sig­na­tures from incom­ing mails and by scrap­ing the web for asso­ci­at­ed infor­ma­tion.

Activities

Man­age activ­i­ties and relat­ed doc­u­ments and notes. Col­lab­o­rate with your team by com­ment­ing on activ­i­ties. Link activ­i­ties to con­tacts, mails, projects, orga­ni­za­tions and users.

Time tracking

Track the time you are work­ing on projects. Edit and aggre­gate time entries to cre­ate invoic­es.

Invoicing

Gen­er­ate invoic­es of time entries and project sales. Man­age invoic­es as doc­u­ments per­sist­ed to the data­base.

Extensions

Extensions

Enhance the fea­ture set by cus­tom cod­ed exten­sions. Cov­er any busi­ness aspect you could think of. Reuse exist­ing stan­dard UIs or devel­op new UIs. Con­tract out devel­op­ment work or explore the Unusu­al Suite API your­self.

Support tickets

Man­age sup­port email queues and have your sup­port team work­ing tick­ets. Mon­i­tor the suc­cess of your sup­port team in the dash­board.

Dashboards

Track the suc­cess of your busi­ness by con­fig­urable tiles.

Wiki

Cre­ate records on your and your team’s know-how.

Frequently Asked Questions

  • add, remove, rename or move tabs
  • con­fig­ure the set of avail­able tabs to meet your require­ments
  • switch between dark and light mode

Get to know pow­er grids:

  • data is visu­al­ized as list of con­fig­urable columns
  • columns can be sort­ed, fil­tered and ordered
  • use dif­fer­ent col­umn con­fig­u­ra­tions for dif­fer­ent pur­pos­es
  • ran quick search for fil­ter­ing
  • use quick action but­tons to trig­ger most used work­flows
  • run reports
  • Kan­ban boards are used for activ­i­ties, projects, sup­port tick­ets and issues
  • drag and drop items between swim lanes
  • sort the pri­or­i­ty with­in lanes by drag and drop as well
  • edit items by click­ing on an item
  • dash­boards track the suc­cess of your busi­ness
  • con­fig­ure dif­fer­ent dash­boards for dif­fer­ent pur­pos­es
  • con­fig­ure tiles for opti­mal data visu­al­iza­tion
  • expand tiles to fullscreen
  • drill down on details
  • work with the cal­en­dar view to man­age activ­i­ties
  • use favorites to access your most recent­ly used data points
  • edit con­tent and ref­er­ence data points by pow­er links
  • apply cus­tom labels to cat­e­go­rize and fil­ter your data points
  • enhance your data by cus­tom fields
  • track changes on your data by brows­ing the his­to­ry
  • pro­tect your sen­si­tive data by defin­ing roles and pro­files and assign­ing them to your team
  • imple­ment cus­tom con­tact forms for your web­site to col­lect con­tact infor­ma­tion
  • MS Win­dows 11, MS Win­dows 10 as MS Win­dows app
  • MS Win­dows 11, MS Win­dows 10 by using Chrome, Edge or Fire­fox brows­er
  • MacOS by using Safari or Chrome brows­er
  • Android OS by using Safari or Chrome brows­er
  • export/import data to/from Apple iCloud, Google cloud, Microsoft 365
  • export data from pow­er grids to CSV, XML or JSON files. Fil­ter­ing and/or sort­ing may be applied
  • export your com­plete data­base as a set of XML files

Eng­lish and Ger­man

Send an email to sup­port from with­in Unusu­al Suite. You also may send an email to support@unusual-suite.com.

Your data is man­aged by AWS (Ama­zon Web Ser­vices) in their data cen­ter at Frankfurt/Germany (region eu-cen­tral‑1).
AWS is GDPR com­pli­ant (read more on GDPR here).

Yes, the data asso­ci­at­ed with your account is man­aged by a ded­i­cat­ed AWS Auro­ra MySQL com­pat­i­ble data­base and not inter­twined with data from oth­er Unusu­al Suite cus­tomers.

Yes, there is a 31 days back AWS Auro­ra back­up in place which allows restor­ing the com­plete Unusu­al Suite data set of all cus­tomers in case of a cat­a­stroph­ic infra­struc­ture fail­ure.

Please con­tact support@unusual-suite.com in case you’re inter­est­ed.

  • Doc­u­ments are con­vert­ed to plain text for full-text search by Qaam­Go Media GmbH, a Ger­many based com­pa­ny which is GDPR com­pli­ant (read more on GDPR here). Doc­u­ments are main­tained for 24 hours on QaamGo’s infra­struc­ture.
  • Email bod­ies are parsed by Ope­nAI to com­pile con­tact infor­ma­tion.
  • Con­tact names are sent to genderize.io to retrieve the gen­der.
  • Doc­u­ment trans­la­tions are done by DeepL GmbH, a Ger­many base com­pa­ny which is GDPR com­pli­ant (read more on GDPR here).

You have the option to export your com­plete data­base as a set of XML files and process it in any way which you deem appro­pri­ate.

No

No — with fol­low­ing excep­tions:

  • Doc­u­ments are con­vert­ed to plain text for full-text search by Qaam­Go Media GmbH, a Ger­many based com­pa­ny which is GDPR com­plaint (read more on GDPR here). Doc­u­ments are main­tained for 24 hours on QaamGo’s infra­struc­ture.
  • Email bod­ies are parsed by Ope­nAI to com­pile con­tact infor­ma­tion.
  • Con­tact names are sent to genderize.io to retrieve the gen­der.

Yes, Ger­man VAT (19%) is includ­ed in all prices.

Excep­tion: Euro­pean, non-Ger­man busi­ness­es that can pro­vide a VAT-num­ber which can be ver­i­fied by VIES are sub­ject of ‘reverse charge’ and are exempt from Ger­man VAT. The VAT is deduct­ed from their prices.

Cred­its allow you to use addi­tion­al ser­vices:

  • scrap­ing the web to com­pile con­tact infor­ma­tion from email address­es (1 cred­it / email address)
  • pars­ing email sig­na­tures to com­pile con­tact infor­ma­tion (1 cred­it / email body)
  • prepar­ing doc­u­ments for Unusu­al Suite pow­er search (1 cred­it / doc­u­ment)
  • trans­lat­ing doc­u­ments
    • 0.0003 cred­its / char­ac­ter
    • HTML and TXT doc­u­ments are charged per char­ac­ter
    • all oth­er doc­u­ments are charged with a min­i­mum of 15 cred­its per doc­u­ment and then in incre­ments of 1 cred­it

You can opt out of addi­tion­al ser­vices at any time. You won’t be charged beyond the cred­its which you already have in your account.

You can pur­chase cred­its at any time. Cost per cred­it:

  • €0.10 – when pur­chas­ing 1000 cred­its (best val­ue)
  • €0.11 – when pur­chas­ing 500 cred­its
  • €0.125 – when pur­chas­ing 200 cred­its
  • €0.15 – when pur­chas­ing 100 cred­its

Unusu­al Suite is owned and oper­at­ed by Unusu­al Soft­ware GmbH, a Ger­man com­pa­ny and as such sub­ject to GDPR (read more on GDPR here).

Yes, your data­base as well as your login cre­den­tials will be delet­ed upon your request. It’s your respon­si­bil­i­ty to cre­ate a copy of your data set if you wish to do so before ini­ti­at­ing the dele­tion request. Note, that the back­ups of your data will be main­tained for the extend of the back­up peri­od above. How­ev­er, Unusu­al Soft­ware GmbH will not be able to asso­ciate the back­up data with your ter­mi­nat­ed account.

At this time you have the option to do a hard dele­tion of the customer’s data. There is no pseu­do­nymi­sa­tion or any oth­er way imple­ment­ed yet to main­tain non PII data.
You may chose to pro­vide your cus­tomer this state­ment:
”The data of the web appli­ca­tion is reg­u­lar­ly backed up. The backed up data is encrypt­ed, trans­ferred to the serv­er of the data proces­sor and stored there. After dele­tion of data from the web appli­ca­tion, it remains in the back­up data­base for anoth­er six months. Sole pur­pose of the back­up sys­tem is to ensure the avail­abil­i­ty and recov­er­abil­i­ty of the web appli­ca­tion. Indi­vid­ual per­son­al data can­not be retrieved from the data set stored in the back­up.”