Unusual Suite lets you configure AI models for specific tasks across the application. To access the settings, go to 'My Account' → More Tools → Configure Artificial Intelligence (AI).
Available use cases
You can assign an AI model to each of the following tasks:
Polish text: refines text in the editor using the 'Polish text' icon.
Power-Chat: provides general-purpose AI for Power-Chat interactions.
Process Contact Information: extracts contacts and organisations from sources such as email signatures.
Process Document: summarises documents and highlights key information.
Process Email: summarises emails and extracts relevant details.
Process Ticket: assists in composing responses to support tickets.
Process Webpage: cleans and refines crawled or scraped web pages by removing irrelevant content.
Summarise Markdown Text: generates summaries from markdown-formatted web content.
Summarise Power-Chat Subject: creates concise summaries of Power-Chat inquiries for display in the chat history.
Select an AI model
You can choose from the pre-configured AI providers — currently OpenAI and Mistral. More providers will become available as the technology evolves. You may also supply your own API key to access these models under your own account.
Configure a custom AI model
You can integrate any AI model that is compatible with the OpenAI API. This is particularly useful for self-hosted solutions. The following parameters must be provided:
Custom API key
Temperature setting
API endpoint URL
Model name
You must also indicate which optional features your model supports:
The store property
The user property
The developer role in the message object
The name property in the message object
Configure embeddings for RAG scenarios
For Retrieval-Augmented Generation (RAG) use cases, embeddings must be created before the AI can query your knowledge base. You can currently choose between OpenAI and Mistral as your embeddings provider.