Workflows

Workflows are reusable, automated action items that run once or on a recurring schedule. Unusual Suite uses workflows to import and export data, notify users of ownership or responsibility changes, and clean out stale emails.

Create a new workflow

1. Go to the Configuration module and select Workflows in the top-left dropdown.
2. Click the 'Add' icon to open the workflow template browser.
3. To find a template, type a name in the search box on the top left, or select a category from the dropdown on the top right.
4. Click the workflow template you want and assign it a name.
5. Configure the required parameters — these are marked with an underscore. Click each parameter to edit it.
6. If the workflow requires an additional authentication step, complete that step as prompted.
7. Click the 'Save' icon in the top right to save the workflow.
8. In the Power-Grid, click the toggle button on the left of the workflow entry to activate it.

Important: a workflow does nothing until it is activated. Don't forget to turn on the toggle after saving.

Import workflows

The following import sources are available:

• Mailchimp: import contacts.
• Mailerlite: import contacts.
• Apple iCloud, Google, or Microsoft 365: import contacts (only contacts with an email address are imported), and import calendar entries as Unusual Suite activities.

Export workflows

The following export targets are available:

• Google Calendar or Microsoft 365 Calendar: export activities.
• Apple iCloud, Google, or Microsoft 365: export contacts.

How imports handle duplicate and existing records

All import workflows use an etag-like mechanism: only new or changed records are processed. Records that have already been imported are not imported again.

When you delete an import workflow, you have the option to delete the records that were imported by that workflow. Records that already existed in the Unusual Suite database before the import, or that were only modified (not created) by the import, are not affected by this deletion.

How exports handle deleted records

Export workflows delete a record at the target system when that record is deleted in Unusual Suite. However, only records that were originally created by Unusual Suite and exported to the target system are deleted there. Records at the target system that Unusual Suite did not create are never deleted by an export workflow.