Marketing Agency Software

– Manage Projects, Clients and Teams in One Place


Agen­cies work in a project-dri­ven envi­ron­ment. Client com­mu­ni­ca­tion, tasks, resources and doc­u­ments must always be easy to access and clear­ly orga­nized. Unusu­al Suite was devel­oped pre­cise­ly for these require­ments — a pow­er­ful mar­ket­ing agency soft­ware that com­bines CRM with project man­age­ment, com­mu­ni­ca­tion and orga­ni­za­tion in one cen­tral plat­form.

Instead of using mul­ti­ple tools in par­al­lel, agen­cies man­age their work­flows with­in a sin­gle agency man­age­ment soft­ware solu­tion. Projects, client infor­ma­tion and team activ­i­ties remain struc­tured, flex­i­ble and specif­i­cal­ly designed for project-based teams.

Typ­i­cal ben­e­fits for agen­cies are:

  • Man­age projects, con­tacts, tasks and invoic­ing in one cen­tral sys­tem
  • Trans­par­ent team resource plan­ning
  • Clear project plan­ning with ded­i­cat­ed plan­ning tools and Kan­ban boards
  • Fast search and com­mu­ni­ca­tion with Pow­er-Search and Pow­er-Chat
  • Col­lab­o­ra­tion with exter­nal part­ners and cus­tomers in one sys­tem
How do you manage your agency's day-to-day work? Do you use different tools?
We organize everything in Unusual Suite.
So with just a single tool?
Yes. Projects, clients, tasks, time tracking and invoicing all work together in one place.

Project Management for Agencies Without Tool Chaos

Many agen­cies work with a vari­ety of indi­vid­ual tools: project man­age­ment soft­ware, CRM sys­tems, com­mu­ni­ca­tion plat­forms, and invoic­ing tools. This frag­ment­ed tool land­scape often leads to:

  • Con­fus­ing project struc­tures
  • Redun­dant data main­te­nance
  • Lack of trans­paren­cy in project progress
  • Increased coor­di­na­tion effort with­in the team

A cen­tral­ized agency man­age­ment soft­ware solves this prob­lem by bring­ing all project-relat­ed infor­ma­tion togeth­er in one sys­tem.

In Unusu­al Suite, projects become the cen­tral work­space: tasks, doc­u­ments, con­tacts, emails, and time data are direct­ly linked. Teams can orga­nize activ­i­ties in dif­fer­ent views, such as a Kan­ban board, a struc­tured Pow­er-Grid, or clas­sic task lists. Tasks can be assigned to team mem­bers, dead­lines can be defined, and direct­ly linked to projects or clients. Invoic­es can then be cre­at­ed at the push of a but­ton from projects and time entries.

The result: clear project struc­tures, few­er tool switch­es, and full trans­paren­cy across all ongo­ing client projects.

Agency Management Software for Planning and Overview

A good project man­age­ment soft­ware for adver­tis­ing agen­cies must clear­ly dis­play team capac­i­ties, tasks, and project progress, espe­cial­ly for mar­ket­ing agen­cies man­ag­ing dead­lines, project man­age­ment and crm at once.

Unusu­al Suite offers, among oth­er things:

  • Activ­i­ty lists per user for work­load overview
  • Inte­grat­ed time track­ing direct­ly with­in projects
  • Project-based task man­age­ment with pri­or­i­ties and dead­lines
  • Cus­tomiz­able dash­boards for an overview of projects and activ­i­ties

The dash­board shows cur­rent projects, key met­rics, and com­pa­ny sta­tis­tics at a glance and can be con­fig­ured indi­vid­u­al­ly. This allows agen­cies to main­tain full vis­i­bil­i­ty over projects, work­load, and progress at all times, form­ing the basis for effi­cient agency man­age­ment.

Smart Agency Software Powered by AI

Agen­cies deal with large amounts of infor­ma­tion every day: brief­in­gs, emails, doc­u­ments, project updates, and client data. This is where mod­ern agency soft­ware with AI capa­bil­i­ties shows its strengths.

Pow­er-Search in Unusu­al Suite scans projects, con­tacts, doc­u­ments, and tasks with­in sec­onds. Instead of search­ing man­u­al­ly, your team instant­ly finds rel­e­vant infor­ma­tion.

Pow­er-Chat extends Unusu­al Suite with an AI-pow­ered dia­logue func­tion that is espe­cial­ly use­ful in dai­ly agency work. Teams can ask ques­tions about plat­form usage or access infor­ma­tion from their own projects, doc­u­ments, and datasets. Instead of man­u­al­ly search­ing through dif­fer­ent areas, rel­e­vant con­tent can be retrieved using nat­ur­al lan­guage. AI also rec­og­nizes con­nec­tions between dif­fer­ent datasets and presents them in a clear and under­stand­able way. The com­bi­na­tion of CRM and AI, in par­tic­u­lar, sim­pli­fies the overview and coor­di­na­tion in cus­tomer com­mu­ni­ca­tion.

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Prices for All in One CRM for businesses -
try it now for free!

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Pro Edition

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29 / month and user
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Feature Overview — Agency Management System

Projects

Projects

Orga­nize client projects, inter­nal tasks, and exter­nal part­ners in a cen­tral project man­age­ment soft­ware. Projects con­nect tasks, doc­u­ments, emails, con­tacts, and notes, giv­ing agen­cies a clear overview of project sta­tus, respon­si­bil­i­ties, and progress.

Dashboards

Dashboards

Indi­vid­u­al­ly con­fig­urable dash­boards dis­play key met­rics and project infor­ma­tion at a glance. Agen­cies can present project sta­tus, tasks, activ­i­ties, or com­pa­ny sta­tis­tics in clear tiles and always see the cur­rent state of their work.

Support Tickets

Support Tickets

Man­age your cus­tomers’ sup­port requests cen­tral­ly with­in the agency soft­ware. Incom­ing sup­port emails are auto­mat­i­cal­ly cap­tured as tick­ets and can be processed in a struc­tured way by the team. Dash­boards help to keep track of pro­cess­ing time data and ser­vice qual­i­ty.

Power-Search

The pow­er­ful glob­al search scans your entire agency man­age­ment soft­ware. Projects, doc­u­ments, con­tacts, emails, or notes can be found with­in sec­onds. Con­tent from linked datasets is also tak­en into account, so impor­tant infor­ma­tion is quick­ly avail­able.

Documents

Man­age brief­in­gs, offers, pre­sen­ta­tions, or project doc­u­ments cen­tral­ly in your agency man­age­ment sys­tem. Doc­u­ments can be direct­ly linked to projects, con­tacts, orga­ni­za­tions, or tasks and there­fore remain avail­able in the cor­rect con­text. The inte­grat­ed full-text search also enables fast retrieval of con­tent with­in doc­u­ments.

Emails

Han­dle your entire cus­tomer com­mu­ni­ca­tion direct­ly with­in the agency soft­ware. Emails can be received, sent, and auto­mat­i­cal­ly assigned to projects or con­tacts. Incom­ing mes­sages are ana­lyzed so that con­tact infor­ma­tion from sig­na­tures can be rec­og­nized and new con­tacts can be cre­at­ed auto­mat­i­cal­ly.

Activities

Activities

Plan and coor­di­nate tasks with­in the team through a cen­tral task man­age­ment sys­tem. Activ­i­ties can be assigned to projects, con­tacts, doc­u­ments, or emails. Team mem­bers see their task overview, com­ment on tasks direct­ly in the project con­text, and work togeth­er effi­cient­ly.

Time Tracking

Time Tracking

Record project work­ing times direct­ly with­in your agency man­age­ment soft­ware. Time entries can be assigned to tasks or projects and enable a trans­par­ent eval­u­a­tion of project effort, team capac­i­ties, and bill­able hours.

Invoices

Cre­ate invoic­es direct­ly from record­ed project times or project-relat­ed ser­vices. The mar­ket­ing agency soft­ware con­nects invoic­ing, projects, and cus­tomer infor­ma­tion, there­by sim­pli­fy­ing the entire invoic­ing process.

Power-Chat

Wiki

Doc­u­ment your knowl­edge and that of your team in wiki entries.

Software for Advertising Agencies — Integrations

Emails can be ful­ly syn­chro­nized via IMAP/SMTP, allow­ing teams to man­age all com­mu­ni­ca­tion in one place while auto­mat­i­cal­ly link­ing emails to con­tacts, projects and orga­ni­za­tions. Cal­en­dar and con­tact data can be syn­chro­nized through work­flows with Apple iCloud, Google and Microsoft 365, ensur­ing con­sis­tent sched­ul­ing and up-to-date records across sys­tems.

Select­ed inte­gra­tions extend func­tion­al­i­ty where nec­es­sary: AI fea­tures are pow­ered by GDPR-com­pli­ant providers such as Ope­nAI or Mis­tral, trans­la­tions via DeepL, and OCR-based text extrac­tion via OCR­Space. Newslet­ter con­tacts can be import­ed from tools like Mailchimp or Mail­er­Lite, enabling smooth data migra­tion with­out man­u­al effort.

At the same time, Unusu­al Suite delib­er­ate­ly avoids unnec­es­sary inte­gra­tions. Instead, all core data is deeply inter­con­nect­ed with­in the sys­tem. This elim­i­nates data silos and removes the need for man­u­al trans­fers between tools.

Symbole for Integrations in the advertring agency software

FAQ about software for agencies

Agency soft­ware is a cen­tral plat­form that allows agen­cies to orga­nize their projects, clients, tasks, and resources. It com­bines func­tions such as project man­age­ment, doc­u­ment man­age­ment, com­mu­ni­ca­tion, and time track­ing.
With Unusu­al Suite, agen­cies get exact­ly this cen­tral work­ing envi­ron­ment: projects, con­tacts, emails, tasks, and doc­u­ments are inter­con­nect­ed and always acces­si­ble. This cre­ates clear project struc­tures and ensures that teams main­tain an overview of ongo­ing client projects at all times.

Good soft­ware for mar­ket­ing agen­cies should com­bine project plan­ning, task man­age­ment, client man­age­ment, and team com­mu­ni­ca­tion in one envi­ron­ment. In addi­tion, func­tions such as plan­ning, doc­u­ment man­age­ment, and time track­ing are essen­tial.
Unusu­al Suite com­bines these func­tions: projects include tasks, doc­u­ments, emails, and con­tacts. Teams can plan activ­i­ties, struc­ture projects, and track work­ing hours direct­ly with­in the project con­text.

Project man­age­ment soft­ware ensures that tasks, dead­lines, and respon­si­bil­i­ties are clear­ly defined. Teams can see at any time which tasks are cur­rent­ly in progress and what the project sta­tus is.
In Unusu­al Suite, projects can be orga­nized in struc­tured overviews, Kan­ban boards, or lists. Tasks can be assigned to team mem­bers, pri­or­i­tized, and direct­ly linked to projects or clients. This keeps every­thing clear and orga­nized, even with many par­al­lel projects.

Yes. When all project infor­ma­tion is cen­tral­ly avail­able, coor­di­na­tion efforts are sig­nif­i­cant­ly reduced. Teams can find infor­ma­tion faster and com­mu­ni­cate direct­ly with­in the project con­text.
In Unusu­al Suite, teams work direct­ly with­in the project con­text and access all rel­e­vant infor­ma­tion cen­tral­ly.

The secure han­dling of data has the high­est pri­or­i­ty in Unusu­al Suite, espe­cial­ly for agen­cies that work with con­fi­den­tial client infor­ma­tion on a dai­ly basis. All data is stored in a GDPR-com­pli­ant AWS data cen­ter in Frank­furt (eu-cen­tral‑1).
Each cus­tomer is pro­vid­ed with a sep­a­rate, ful­ly iso­lat­ed data­base instance, ensur­ing that no over­lap or mix­ing with oth­er users’ data can occur.

Access to infor­ma­tion is con­trolled through a fine­ly tuned role and per­mis­sion sys­tem. Admin­is­tra­tors can pre­cise­ly define which users are allowed to view or edit projects, con­tacts, doc­u­ments, or tick­ets. Sen­si­tive infor­ma­tion such as pass­words is, of course, stored in encrypt­ed form.

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