Get Started
Welcome to Unusual Suite. This guide walks you through the essential first steps to get productive quickly.
After your first login, it's recommended to set your preferred application language. Unusual Suite sets the language based on your browser settings, which is captured during the sign-up process. To change it, click 'My Account' in the top right and select 'Settings...'. In the settings dialog, choose your preferred language from the dropdown. It's also recommended to reset your workspace after changing your language settings — open the 'My Account' menu, go to 'More Tools', and select 'Reset My Workspace'. This logs you out so the changes are fully applied.
Your workspace is saved automatically every minute. If you want to make sure your latest tab and setting changes are saved before logging out, open the 'My Account' menu and click 'Save Workspace'. You can also reset your workspace at any time via 'My Account' ⟶ 'More Tools' ⟶ 'Reset My Workspace'.
Explore the Tab Bar and Welcome Page
After your first login, you land on the Unusual Suite welcome page. This page is always accessible by clicking the Unusual Suite logo in the top left corner — it's not a tab itself, but a home anchor.
The tab bar sits next to the logo. After your first startup, several default tabs are already open: Projects, Contacts, Emails, Activities, and Dashboard. You can open a new tab by clicking the '+' icon to the right of the tab bar and selecting the module you want. To reorder tabs, click and hold a tab, then drag it to a new position. To rename a tab, open it, hover near the close icon until the edit icon appears, click the pencil, type a new name, and save. To close a tab, click the close icon on it.
From the welcome page you can also access the Help Guide, watch the Get Started video, and add or remove demo data. Demo data is added to all modules for testing purposes and does not affect your own records. Adding it may take a minute or two — a confirmation message appears when it's done. You may need to manually refresh a Power-Grid to see the new data. To remove demo data, click the remove option on the welcome page; this logs you out to update your database, so log back in to continue.
Set Up Emails
Once you've set your application language, link at least one email account. Click the 'Emails' tab on the left side. Click the link 'You have no email accounts configured. Click here to add a new email account.' shown in the centre of the Emails module. You're redirected to the Configuration module.
In Configuration, click the 'Add' icon in the top right, or click the link 'You don't have any email account yet. Click here to create one.' You can add Google, Microsoft 365, IMAP, and SMTP email accounts. Follow the steps in the email account setup dialog. When you're done, click 'Test Connection'. If the test passes, click 'Save' . For a detailed walkthrough, see the Email Account Setup article.
Explore the Dashboard
Click the 'Dashboard' tab on the left side. The Dashboard gives you an overview of your most important data. You can customize it by choosing which tiles are displayed, where they're positioned, and how large they are.
To add or remove tiles, click the 'Dashboard' icon in the top left and select 'Add or remove tiles...'. To resize or reposition a tile, hover over its border until the cursor changes, then drag.
Create Your First Contact
Click the 'Contacts' tab on the left side. Click the 'Add' icon in the top right. Enter the contact's details — name, email, phone, and so on. Click 'Save' .
After saving, you can add address data, link existing documents, or upload new ones directly to the contact record. Unusual Suite can also create contacts automatically from incoming email signatures. See the Contacts article for more details.
Create Your First Activity
Activities are tasks, meetings, calls, reminders, and other actions. Click the 'Activities' tab on the left side. Click the 'Add' icon in the top right. Enter the activity's details — subject, type, status, start time, and so on. Click 'Save' .
Activities can be viewed on a Power-Grid or a Kanban board.
Create Your First Project
Projects group activities and give you an overview of your work. Click the 'Projects' tab on the left side. Click the 'Add' icon in the top right. Enter the project's details — name, description, status, and so on. Click 'Save' .
After saving, you can add activities, documents, and issues to the project. See the Projects article for more details.
Create Your First Ticket
Tickets help you manage customer support requests. Click the 'Tickets' tab on the left side. Click the 'Add' icon in the top right. Enter the ticket details. Click 'Save' .
Tickets can be viewed on a Power-Grid or a Kanban board. You can also link a ticket module to an email account so that incoming emails automatically create tickets. See the Tickets article for more details.
Upload Your First Document
The Documents module stores your files. Click the 'Documents' tab on the left side. Click the 'Add' icon in the top right. Select the file to upload and click 'Save' .
You can also drag and drop files from your desktop directly onto the documents Power-Grid. See the Documents article for more details.
Create Your First Wiki Article
The wiki is your knowledge base. Click the 'Wiki' tab on the left side. Click the 'Add' icon in the top right. Select the article type, set the subject, and start writing your content. Click 'Save' .
You can organise articles into a hierarchy, translate them into different languages, and publish them as public URLs. See the Wiki article for more details.
Use Power-Search
Power-Search is a global search across all your data. Click the 'Search' icon in the navigation bar, or press Ctrl+K. Type your search text and click 'Search' to search all data types at once.
Use Power-Chat
Power-Chat is the AI assistant. Click the 'Power-Chat' tab on the left side, or open it from the search bar. Type your question in the text field at the bottom and press Enter. The answer appears above the text field, and your previous searches are listed on the right side.
Power-Chat finds relevant information across your documents, wiki articles, and other data and answers questions in natural language. Sometimes answer generation takes a moment — if the first response isn't precise enough, try rephrasing your question.
Install as a Desktop App (PWA)
You can install Unusual Suite as a Progressive Web App (PWA) on your desktop or home screen for a native app-like experience. Click the install icon in your browser's address bar, or go to 'My Account' ⟶ 'Install...'. See the Supported Platforms article for more details.
Get Support
Click 'My Account' in the top right and select 'Help Guide' to open the full documentation. For direct support, select 'Service Center' from the same menu. You can also email the support team directly via 'My Account' ⟶ 'More Support Options' ⟶ 'Email to Support'.
To manage your subscription and credits, go to 'My Account' ⟶ Subscriptions, Credits, Invoices.